Refund policy

Exchange

As it is a digital product, we do not accept any returns.

 

Return

As our products are digital we are unable to accept any returns. In case you are not satisfied with your purchase, please feel free to contact us and we will be more than happy to offer support.

EU Customers – Right of Withdrawal Under the EU Consumer Rights Directive, you have the right to withdraw from your purchase within 14 days without giving a reason. However, by completing your purchase and accessing your digital product, you expressly consent to the immediate delivery of the digital content and acknowledge that you thereby lose your right of withdrawal. This does not affect your statutory rights if the digital content is faulty or not as described. For any issues, contact us at geschenkt.muc@gmail.com.